1. Overview
TotalIcons ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy applies to our website located at totalicons.com and all related services (collectively, the "Service") operated by TotalIcons, a company registered in India.
This policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Important: By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide to Us
- Contact Information: When you contact us, subscribe to our newsletter, or create an account, we may collect your name, email address, and other contact details.
- User Content: Information you provide when contributing icons, submitting feedback, or participating in community discussions.
- Communication Data: Records of your communications with us, including emails and support tickets.
2.2 Information We Collect Automatically
- Usage Data: Information about how you use our Service, including pages visited, features used, and time spent on the site.
- Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
- Analytics Data: We use analytics tools to understand user behavior and improve our Service.
2.3 Information from Third Parties
We may receive information about you from third-party services you use to access our Service, such as social media platforms for authentication.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Service
- Processing and responding to your inquiries and requests
- Sending you newsletters and updates (with your consent)
- Monitoring and analyzing usage patterns to improve user experience
- Detecting, preventing, and addressing technical issues and security threats
- Complying with legal obligations and protecting our rights
- Personalizing your experience on our platform
3.1 Legal Basis for Processing (For Indian Users)
Under the Information Technology Act, 2000 and the Personal Data Protection Bill (when enacted), we process your personal data based on:
- Your consent for marketing communications
- Legitimate interests for service improvement and security
- Contractual necessity for providing our services
- Legal compliance as required by Indian law
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
4.2 Legal Requirements
We may disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of TotalIcons, our users, or others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4.4 Consent
We may share your information with your explicit consent for specific purposes.
5. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5.1 Security Measures
- SSL encryption for data transmission
- Regular security audits and updates
- Access controls and authentication protocols
- Data backup and recovery procedures
- Employee training on data protection
5.2 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
You have certain rights regarding your personal information:
7.1 Access and Portability
You have the right to access, update, or delete your personal information. You can also request a copy of your data in a portable format.
7.2 Consent Withdrawal
You can withdraw your consent for marketing communications at any time by unsubscribing from our newsletters or contacting us.
7.3 Data Correction
You can request correction of inaccurate or incomplete personal information.
7.4 Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section.
8. Children's Privacy
Our Service is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
TotalIcons is based in India. If you are accessing our Service from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located.
We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date at the top of this policy
- Sending you an email notification (if applicable)
- Displaying a prominent notice on our website
Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Address
TotalIcons Privacy Officer
[Your Business Address]
India
Response Time
We will respond to your privacy-related inquiries within 30 days as required by Indian law.
Grievance Officer (As per IT Act 2000)
For any grievances related to data processing, you may contact our Grievance Officer:
Name: [Grievance Officer Name]
Email: [email protected]
Time: Monday to Friday, 10:00 AM to 6:00 PM IST